The office is NOT open with the exception mentioned above (bag or jacket picking). Because the colleague who deals with couriers and customer service are working from home. If any of your questions have not been answered here, take a look here. And if you still feel ike you have a question, email us (partnershungary@wolt.com) or chat with us within the app. However, please expect increased response time, the modified working environment place unusually big burdens on us.