Budapest logistics settings

Modified on Thu, Sep 22, 2022 at 3:38 PM

You can see our areas in Budapest on the map below:

Depending on which delivery area you have selected within the app, you will only be able to deliver orders from the restaurants there. However, it may happen that an order picked up in one area will be delivered to a neighboring zone.

Example: you have picked up an order from Westend within the central zone of Budapest, but you have to deliver it to Árpád bridge, which belongs to the Észak-Pest zone. Since the Budapest zone is set as a delivery area for you in this case, you will not receive a new order because you are within the Észak-Pest zone.

If you find yourself in another zone due to such a delivery, you can do two things:

  • you go back to the delivery area according to your application to get new orders
  • you check how busy the delivery area you have arrived is

If you see that the area you have arrived is busy, you can switch yourself to this area in the app.

For a detailed description of each zone in Budapest, click on the name of the area:

Hotspots in Budapest:

  • Pest downtown: the area bordered by the "Nagykörút". This is the most dense area with a restaurant on almost every corner. The ideal starting point for cyclists and motorcyclists.
  • Nearby area of "Nagykörút"
  • Westend
  • District 13. Újlipótváros
  • Corvin-negyed
  • Széll Kálmán tér, Széna tér, MammutLövőház utca, Margit körút
  • Kolosy tér
  • MOM Park
  • Bartók Béla út, Móricz Zsigmond tér, Allee

Area restrictions

Our delivery area is huge and there are various locations where we have to do pickups and dropoffs, so we have introduced a number of area restrictions to optimize delivery times. Another aim is to avoid sending couriers to places that are not ideal for their vehicles.

Attention! The restrictions mentioned below do not mean that you will never receive such tasks. In extreme cases, unfortunately, we cannot solve the delivery in any other way, so the system will assign the task to you. If you get such a task, please feel free to notify our support, who will either remove the task from you or confirm that unfortunately there is no other way to resolve the actual delivery. Click here to find useful information and tips.

Currently, the following restrictions apply:

Maximum distance: the maximum distance between the restaurant and the customer is 7 km (Buda side) / 6.5 km (Pest side) in a straight line so that the delivery time is short, the food doesn't get cold and you can also do more tasks in a given timeframe.

Bicycle restriction: Courier Partners with bicycles will only get tasks in Pest downtown so you won't have to go uphill. Due to this, before you go online, make sure you go to the Pest side! Bicyclists were also banned from the Pest side beyond Hungária körút to avoid long returning times to the city center.

Car restriction: car drivers are blocked for tasks within the "Kiskörút" and for Király Street as they are usually not accessible by car. In addition, there may be temporary bans in Pest along the "Nagykörút" to Rákóczi út in case of high traffic. This usually lasts until 6 pm on weekdays.

Motorcycle restriction: a motorbike is the most flexible vehicle in the city of Budapest, but you may not be able to get everywhere. For example, if you have a scooter with a small engine (50cc), you might have a problem with steep slopes. If you want, we can block you from these locations, just notify the support team. 

Margaret Island: for much of the island, you cannot drive in with a car.

Városliget: only bikes.

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