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Knowledge base
General
Onboarding process
16
Online invoicing (NAV) registration
How does the application process work?
How to recommend my friend?
How can I work as a student?
Deposit for courier gears - What, why and how?
View all 16
CP App
14
Where can i download the Wolt Courier Partner App?
How can I call customers through the CP Application?
Stats and Payouts
Why do I get tasks with minus times?
How can I go online?
View all 14
Tips and Tricks
8
What to do between deliveries?
Rain and bad weather
General tips and tricks
Problems and obstacles
The perfect pickup
View all 8
Gears & administration
7
Gear pickup/replacement (for active couriers only)
How can I get a Wolt Taxi-Sign or a Wolt Scooter Box?
Dropping off gears
Cleaning your gears
Administration
View all 7
Payouts and Invoicing
8
When does Wolt issue payouts?
How can I register the invoicing software?
My invoice is wrong, what to do?
My payment hasn't arrived
Deposit refund
View all 8
Rules and policies
8
Common rules
Scheduled hours
How to communicate with customers?
Communication
Gear
View all 8
Payment model
4
Base fee
Distance fee
Guarantee
Tips
Coronavirus Information and FAQs
1
New information about contactless delivery
Agency model
0
Change in vendor data
1
Change in Courier Partner data
Wolt Drive
1
Wolt Drive
Wolt Market
4
Where can I park at Wolt Market Angyalföld?
Where can I park at Wolt Market Keleti?
Where can I park at Wolt Market Óbuda?
Where can I park at Wolt Market Déli?
Courier insurance
General
0
Accident Insurance
1
Accident insurance
Location comments
Budapest venues
12
Mammut
Hummus Point Wesselényi
ALLEE restaurants
Where to park at pickups in WestEnd?
Where to park at Allee shopping center pickups?
View all 12
Észak-Pest
5
Where to pick up at Pólus Center?
Where to pick up at ASIA CENTER?
ÁRKÁD Budapest
How can I work in Észak-Pest?
Váci út 19
Dél-Pest
4
KÖKI Terminal
How can I work in Dél-Pest?
Where can I park near Csepel Plaza? How can I reach nearby partners?
No-Bike zone in Dél-Pest
Óbuda
0
Budaörs
1
How can I work in Budaörs?
Érd
2
Where can I wait for tasks in Érd?
Surgepricing in Érd
Szentendre
1
Where can I wait for tasks in Szentendre?
Rákosmente
0
Dunakeszi
2
How can I work in Dunakeszi?
Surge pricing in Dunakeszi
Vecsés
1
How can I work in Vecsés?
Déli agglomeráció
1
Where can I wait for tasks in Déli agglomeráció?
City information
Budapest
4
Where and how can I drop off my courier gears if I want to have a longer break in deliveries or I want to stop working?
Budapest logistics settings
Bicycle shops and services in Budapest and its surroundings
Heavy and high value orders in Budapest
Pécs
3
Pécs logistics
Courier fees and surge pricing in Pécs
How can I return / change my gear in Pécs?
Győr
4
Győr logistics
Courier fees and surge pricing in Győr
How can I return or change or my gear in Győr?
Parking at Győr Plaza
Debrecen
3
Where can I wait for tasks in Debrecen?
Courier fees and surge pricing in Debrecen
How can I return / change my gear in Debrecen?
Szeged
3
Courier fees and surge pricing in Szeged
Where can i wait for tasks in Szeged?
How can I return / changemy gear in Szeged?
Székesfehérvár
4
Where can I wait for tasks in Székesfehérvár?
Courier fees and surge pricing in Székesfehérvár
How can I return / change my gear in Székesfehérvár?
How can I pick up orders from McDonald's® | Székesfehérvár Piac tér
Miskolc
3
Courier fees and surge pricing in Miskolc
Where can I wait for tasks in Miskolc?
How can I return / change my gear in Miskolc?
Szolnok
3
Courier fees and surge pricing in Szolnok
Where can I wait for tasks in Szolnok?
How can I return / change my gear in Szolnok?
Szentendre
0
Dunaújváros
3
Courier fees and surge pricing in Dunaújváros
Where can I wait for tasks in Dunaújváros?
How can I return / change my gear in Dunaújváros
Nyíregyháza
3
Courier fees and surge pricing in Nyíregyháza
Where can I wait for tasks in Nyíregyháza?
How can I return / change my gear in Nyíregyháza
Szombathely
3
Courier fees and surge pricing in Szombathely
Where can I wait for tasks in Szombathely?
How can I return / change my gear in Szombathely
Kecskemét
3
Courier fees and surge pricing in Kecskemét
Where can I wait for tasks in Kecskemét?
How can I return / change my gear in Kecskemét?
Veszprém
3
Where can I wait for tasks in Veszprém?
Courier fees and surge pricing in Veszprém
How can I return / change my gear in Veszprém?
Sopron
3
Where can I wait for tasks in Sopron?
Courier fees and surge pricing in Sopron
How can I return / change my gear in Sopron?
Tatabánya
3
Where can I wait for tasks in Tatabánya?
Courier fees and surge pricing in Tatabánya
How can I return / change my gear in Tatabánya?
Békéscsaba
3
Courier fees and surge pricing in Békéscsaba
Where can I wait for tasks in Békéscsaba?
How can I return / change my gear in Békéscsaba?
Eger
3
Courier fees and surgepricing in Eger
Where can I wait for tasks in Eger?
How can I return / change my gear in Eger?
Kaposvár
3
Courier fees and surge pricing in Kaposvár
Where can I wait for tasks in Sopron?
How can I return / change my gear in Kaposvár?
Siófok
2
Where can I wait for tasks in Siófok?
Courier fees and surge pricing in Siófok
Zalaegerszeg
3
How can I return / change my gear in Zalaegerszeg
Where can I wait for tasks in Zalaegerszeg?
Courier fees and surge pricing in Zalaegerszeg
Tata
1
Where can I wait for tasks in Tata?
Pápa
1
Where can I wait for tasks in Pápa?