What conditions do I need to meet as a Wolt Prime member?

Modified on Mon, Jun 24 at 5:48 PM

With the highest guaranteed minimum earnings ever, there come some obligations:

  • During scheduled hours, your acceptance rate must be above 80%, every week.

  • You must complete at least 450 deliveries per month within the scheduled hours.

  • You must complete a minimum of 40 scheduled  hours per week, which totals to at least 160 scheduled hours per month.

  • You can only cancel scheduled hours within 24 hours with a very strong justification and a limited number of times. In case of illness, we do not require a doctor’s note, but you will not be able to book and deliver within scheduled hours for 3 days. Take this time to get better!

  • During scheduled hours, you must be online and within the delivery area at all times. Of course, a 5-10 minute break is completely acceptable outside of peak hours.

  • Since only the best and most attentive couriers can belong to the elite team, we expect you to always perform at your best. Serious mistakes (such as delivering without a bag or using a vehicle not designated in your settings) will result in removal from the program.

Your performance outside of scheduled hours will not be included in your Wolt Prime statistics!

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