Under no circumstances it is permitted to open the packaging, touch, or taste the food. No dispute or conflict generation or involvement is permitted in...

The following only applies to these cities and zones: Békéscsaba Dunaújváros Eger Kaposvár Szentendre Vecsés Veszprém In the cities and zones n...

Communicating well with customers is crucial to the company's perception and quality of service and, in the long run, also affects the number of orders...

Expectations on communicating with customers have been detailed above, but beyond that, you will have ongoing, day-to-day contact with restaurant staff and ...

We provide every courier partner with high-quality Wolt branded gears that includes all the equipment needed for delivering food. We would like to ask you t...

Only mark that you have delivered the order if you have already actually given it to the customer. When you mark your order as delivered in the courier app...

Mixed up orders More and more complaints about mixed orders are being received by customer service, the vast majority of which end up compensating the c...

Food safety guideline and good hygiene practices Information on the requirements for transport vehicles Delivery vehicles, delivery bags: The deli...