Onboarding process 12

• Online invoicing (NAV) registration
• How does the application process work?
• How can I become a sole entrepreneur?
• May I recommend my friend?
• How can I work as a student or retired?

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CP App 15

• Where can i download the Wolt Courier Partner App?
• How can I call customers through the CP Application?
• Stats and Payouts
• Why do I get tasks with minus times?
• How can i go online?

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Tips and Tricks 9

• What to do between deliveries?
• Rain and bad weather
• General tips and tricks
• Problems and obstacles
• The perfect pickup

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Payouts and Invoicing 5

• When does Wolt issue payouts?
• How can I register the invoicing software?
• My invoice is wrong, what to do?
• My payment hasn't arrived
• Deposit refund

Rules and policies 8

• Common rules
• Scheduled hours
• How to communicate with customers?
• Communication
• Gear

See all 8 articles

Payment model 4

• Base fee
• Distance fee
• Guarantee
• Tips

Coronavirus Information and FAQs 1

• New information about contactless delivery

Gear information 1

• How can I get a Wolt Taxi-Sign or a Wolt Scooter Box?

Agency model 1

• Agency model FAQ

Change in vendor data 1

• Change in Courier Partner data

General 15

• What is Wolt’s courier partner insurance about?
• Who is insured?
• When am I covered?
• Do I need to somehow activate this insurance?
• Who provides the insurance and handles the claims?

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Accident Insurance 7

• What does this accident insurance cover?
• When am I covered by this accident insurance?
• Is there an excess in this accident insurance (i.e. an amount I have to pay myself if I get, for example, hospital treatment that is covered by the insurance)?
• I already have a mandatory motor vehicle liability insurance / traffic insurance. How does it relate to the accident insurance provided through Wolt?
• Who is the claim handler for the accident insurance?

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General information 4

• Why does everyone go crazy from coronavirus?
• How can I help to keep everyone safe?
• What shall I do if I feel sick?
• How can I work during the curfew?

Contactless delivery 5

• What's this new function in the app?
• How to make the dropoff?
• Where shall I leave the food if there's no info about it?
• Recommendations for restaurants
• If you'd like to deliver a non-contactless order contactlessly

Gears & administration 5

• Gear pickup/replacement (for active couriers only)
• Dropping off gears
• Cleaning your gears
• Administration
• My delivery bag is broken. What should I do?

Budapest venues 12

• Mammut
• Where to pick up at Pólus Center?
• Where to pick up at ASIA CENTER?
• Hummus Point Wesselényi
• ÁRKÁD Budapest

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Budapest 10

• Surge pricing during peak hours
• Area specific payment rules in Budapest
• Where and how can I drop off my courier gears if I want to have a longer break in deliveries or I want to stop working?
• Budapest logistics settings
• Bicycle shops and services in Budapest and its surroundings

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Budafok 3

• Where can I wait for tasks in Budafok?
• Surgepricing in Budafok
• Bicycle restriction in Budafok

Pécs 3

• Pécs logistics
• Area specific payment rules in Pécs
• Surge pricing in Pécs

Győr 3

• Győr logistics
• Surgepricing in Győr
• How can I return or my gear in Győr?

Debrecen 2

• Where can I wait for tasks in Debrecen?
• Surgepricing in Debrecen

Szeged 3

• Surgepricing in Szeged
• Where can i wait for tasks in Szeged?
• How can I return my gear in Szeged?

Székesfehérvár 2

• Where can I wait for tasks in Székesfehérvár?
• Surgepricing in Székesfehérvár

Miskolc 2

• Surgepricing in Miskolc
• Where can I wait for tasks in Miskolc?

Szolnok 2

• Surgepricing in Szolnok
• Where can I wait for tasks in Szolnok?

Szentendre 2

• Surgepricing in Szentendre
• Where can I wait for tasks in Szentendre?

Dunaújváros 2

• Surgepricing in Dunaújváros
• Where can I wait for tasks in Dunaújváros?

Nyíregyháza 2

• Surgepricing in Nyíregyháza
• Where can I wait for tasks in Nyíregyháza?

Szombathely 2

• Surgepricing in Szombathely
• Where can I wait for tasks in Szombathely?

Kecskemét 2

• Surgepricing in Kecskemét
• Where can I wait for tasks in Kecskemét?

Érd 2

• Where can I wait for tasks in Érd?
• Surgepricing in Érd

Veszprém 2

• Where can I wait for tasks in Veszprém?
• Surge pricing in Veszprém