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Welcome
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Solution home
General
Onboarding process
13
Online invoicing (NAV) registration
How does the application process work?
How can I become a sole entrepreneur?
May I recommend my friend?
How can I work as a student?
View all 13
CP App
14
Where can i download the Wolt Courier Partner App?
How can I call customers through the CP Application?
Stats and Payouts
Why do I get tasks with minus times?
How can I go online?
View all 14
Tips and Tricks
9
What to do between deliveries?
Rain and bad weather
General tips and tricks
Problems and obstacles
The perfect pickup
View all 9
Gears & administration
6
Gear pickup/replacement (for active couriers only)
How can I get a Wolt Taxi-Sign or a Wolt Scooter Box?
Dropping off gears
Cleaning your gears
Administration
View all 6
Payouts and Invoicing
8
When does Wolt issue payouts?
How can I register the invoicing software?
My invoice is wrong, what to do?
My payment hasn't arrived
Deposit refund
View all 8
Rules and policies
8
Common rules
Scheduled hours
How to communicate with customers?
Communication
Gear
View all 8
Payment model
5
Base fee
Distance fee
Guarantee
Tips
Autumn bonus 2021
Agency model
1
Agency model FAQ - 2021
Change in vendor data
1
Change in Courier Partner data