Onboarding process 13

• Online invoicing (NAV) registration
• How does the application process work?
• How can I become a sole entrepreneur?
• May I recommend my friend?
• How can I work as a student?

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CP App 14

• Where can i download the Wolt Courier Partner App?
• How can I call customers through the CP Application?
• Stats and Payouts
• Why do I get tasks with minus times?
• How can I go online?

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Tips and Tricks 9

• What to do between deliveries?
• Rain and bad weather
• General tips and tricks
• Problems and obstacles
• The perfect pickup

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Gears & administration 6

• Gear pickup/replacement (for active couriers only)
• How can I get a Wolt Taxi-Sign or a Wolt Scooter Box?
• Dropping off gears
• Cleaning your gears
• Administration

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Payouts and Invoicing 8

• When does Wolt issue payouts?
• How can I register the invoicing software?
• My invoice is wrong, what to do?
• My payment hasn't arrived
• Deposit refund

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Rules and policies 8

• Common rules
• Scheduled hours
• How to communicate with customers?
• Communication
• Gear

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Payment model 5

• Base fee
• Distance fee
• Guarantee
• Tips
• Autumn bonus 2021

Agency model 1

• Agency model FAQ - 2021

Change in vendor data 1

• Change in Courier Partner data