How can we help you today?

Onboarding process 13

• Online invoicing (NAV) registration
• How does the application process work?
• How can I become a sole entrepreneur?
• May I recommend my friend?
• How can I work as a student?

View all 13

CP App 14

• Where can i download the Wolt Courier Partner App?
• How can I call customers through the CP Application?
• Stats and Payouts
• Why do I get tasks with minus times?
• How can I go online?

View all 14

Tips and Tricks 9

• What to do between deliveries?
• Rain and bad weather
• General tips and tricks
• Problems and obstacles
• The perfect pickup

View all 9

Gears & administration 6

• Gear pickup/replacement (for active couriers only)
• How can I get a Wolt Taxi-Sign or a Wolt Scooter Box?
• Dropping off gears
• Cleaning your gears
• Administration

View all 6

Payouts and Invoicing 8

• When does Wolt issue payouts?
• How can I register the invoicing software?
• My invoice is wrong, what to do?
• My payment hasn't arrived
• Deposit refund

View all 8

Rules and policies 8

• Common rules
• Scheduled hours
• How to communicate with customers?
• Communication
• Gear

View all 8

Payment model 5

• Base fee
• Distance fee
• Guarantee
• Tips
• Autumn bonus 2021

Coronavirus Information and FAQs 0

Agency model 1

• Agency model FAQ - 2021

Change in vendor data 1

• Change in Courier Partner data

General 0

Accident Insurance 1

• Accident insurance

General information 3

• Why does everyone go crazy from coronavirus?
• How can I help to keep everyone safe?
• What shall I do if I feel sick?

Contactless delivery 5

• What's this new function in the app?
• How to make the dropoff?
• Where shall I leave the food if there's no info about it?
• Recommendations for restaurants
• If you'd like to deliver a non-contactless order contactlessly

Budapest venues 12

• Mammut
• Hummus Point Wesselényi
• ALLEE restaurants
• Where to park at pickups in WestEnd?
• Where to park at Allee shopping center pickups?

View all 12

Észak-Pest 5

• Where to pick up at Pólus Center?
• Where to pick up at ASIA CENTER?
• ÁRKÁD Budapest
• How can I work in Észak-Pest?
• Váci út 19

Dél-Pest 4

• KÖKI Terminal
• How can I work in Dél-Pest?
• Where can I park near Csepel Plaza? How can I reach nearby partners?
• No-Bike zone in Dél-Pest

Óbuda 0

Budaörs 2

• How can I work in Budaörs?
• Unipatika Budaörs

Érd 2

• Where can I wait for tasks in Érd?
• Surgepricing in Érd

Szentendre 2

• Surgepricing in Szentendre
• Where can I wait for tasks in Szentendre?

Rákosmente 0

Dunakeszi 2

• How can I work in Dunakeszi?
• Surge pricing in Dunakeszi

Vecsés 1

• How can I work in Vecsés?

Budapest 5

• Courier fees and surge pricing during peak hours
• Area specific payment rules in Budapest
• Where and how can I drop off my courier gears if I want to have a longer break in deliveries or I want to stop working?
• Budapest logistics settings
• Bicycle shops and services in Budapest and its surroundings

Pécs 4

• Pécs logistics
• Area specific payment rules in Pécs
• Courier fees and surge pricing in Pécs
• How can I return / change my gear in Pécs?

Győr 4

• Győr logistics
• Courier fees and surge pricing in Győr
• How can I return or change or my gear in Győr?
• Parking at Győr Plaza

Debrecen 3

• Where can I wait for tasks in Debrecen?
• Courier fees and surge pricing in Debrecen
• How can I return / change my gear in Debrecen?

Szeged 3

• Courier fees and surge pricing in Szeged
• Where can i wait for tasks in Szeged?
• How can I return / changemy gear in Szeged?

Székesfehérvár 3

• Where can I wait for tasks in Székesfehérvár?
• Courier fees and surge pricing in Székesfehérvár
• How can I return / change my gear in Székesfehérvár?

Miskolc 3

• Courier fees and surge pricing in Miskolc
• Where can I wait for tasks in Miskolc?
• How can I return / change my gear in Miskolc?

Szolnok 3

• Courier fees and surge pricing in Szolnok
• Where can I wait for tasks in Szolnok?
• How can I return / change my gear in Szolnok?

Szentendre 0

Dunaújváros 3

• Courier fees and surge pricing in Dunaújváros
• Where can I wait for tasks in Dunaújváros?
• How can I return / change my gear in Dunaújváros

Nyíregyháza 3

• Courier fees and surge pricing in Nyíregyháza
• Where can I wait for tasks in Nyíregyháza?
• How can I return / change my gear in Nyíregyháza

Szombathely 3

• Courier fees and surge pricing in Szombathely
• Where can I wait for tasks in Szombathely?
• How can I return / change my gear in Szombathely

Kecskemét 3

• Courier fees and surge pricing in Kecskemét
• Where can I wait for tasks in Kecskemét?
• How can I return / change my gear in Kecskemét?

Veszprém 3

• Where can I wait for tasks in Veszprém?
• Courier fees and surge pricing in Veszprém
• How can I return / change my gear in Veszprém?

Sopron 3

• Where can I wait for tasks in Sopron?
• Courier fees and surge pricing in Sopron
• How can I return / change my gear in Sopron?

Tatabánya 3

• Where can I wait for tasks in Tatabánya?
• Courier fees and surge pricing in Tatabánya
• How can I return / change my gear in Tatabánya?

Békéscsaba 3

• Courier fees and surge pricing in Békéscsaba
• Where can I wait for tasks in Békéscsaba?
• How can I return / change my gear in Békéscsaba?

Eger 3

• Courier fees and surgepricing in Eger
• Where can I wait for tasks in Eger?
• How can I return / change my gear in Eger?

Kaposvár 3

• Courier fees and surge pricing in Kaposvár
• Where can I wait for tasks in Sopron?
• How can I return / change my gear in Kaposvár?