How can we help you today?

Onboarding process 13

• Online invoicing (NAV) registration
• How does the application process work?
• How can I become a sole entrepreneur?
• May I recommend my friend?
• How can I work as a student?

See all 13 articles

CP App 14

• Where can i download the Wolt Courier Partner App?
• How can I call customers through the CP Application?
• Stats and Payouts
• Why do I get tasks with minus times?
• How can I go online?

See all 14 articles

Tips and Tricks 9

• What to do between deliveries?
• Rain and bad weather
• General tips and tricks
• Problems and obstacles
• The perfect pickup

See all 9 articles

Gears & administration 6

• Gear pickup/replacement (for active couriers only)
• How can I get a Wolt Taxi-Sign or a Wolt Scooter Box?
• Dropping off gears
• Cleaning your gears
• Administration

See all 6 articles

Payouts and Invoicing 8

• When does Wolt issue payouts?
• How can I register the invoicing software?
• My invoice is wrong, what to do?
• My payment hasn't arrived
• Deposit refund

See all 8 articles

Rules and policies 8

• Common rules
• Scheduled hours
• How to communicate with customers?
• Communication
• Gear

See all 8 articles

Payment model 5

• Base fee
• Distance fee
• Guarantee
• Tips
• Autumn bonus 2021

Coronavirus Information and FAQs 0

Agency model 1

• Agency model FAQ

Change in vendor data 1

• Change in Courier Partner data

General 14

• What is Wolt’s courier partner insurance about?
• Who is insured?
• When am I covered?
• Do I need to somehow activate this insurance?
• Who provides the insurance and handles the claims?

See all 14 articles

Accident Insurance 7

• What does this accident insurance cover?
• When am I covered by this accident insurance?
• Is there an excess in this accident insurance (i.e. an amount I have to pay myself if I get, for example, hospital treatment that is covered by the insurance)?
• I already have a mandatory motor vehicle liability insurance / traffic insurance. How does it relate to the accident insurance provided through Wolt?
• Who is the claim handler for the accident insurance?

See all 7 articles

General information 3

• Why does everyone go crazy from coronavirus?
• How can I help to keep everyone safe?
• What shall I do if I feel sick?

Contactless delivery 5

• What's this new function in the app?
• How to make the dropoff?
• Where shall I leave the food if there's no info about it?
• Recommendations for restaurants
• If you'd like to deliver a non-contactless order contactlessly

Budapest venues 12

• Mammut
• Hummus Point Wesselényi
• ALLEE restaurants
• Where to park at pickups in WestEnd?
• Where to park at Allee shopping center pickups?

See all 12 articles

Észak-Pest 5

• Where to pick up at Pólus Center?
• Where to pick up at ASIA CENTER?
• ÁRKÁD Budapest
• How can I work in Észak-Pest?
• Váci út 19

Dél-Pest 4

• KÖKI Terminal
• How can I work in Dél-Pest?
• Where can I park near Csepel Plaza? How can I reach nearby partners?
• No-Bike zone in Dél-Pest

Óbuda 1

• How can I work in Óbuda?

Budafok 3

• Where can I wait for tasks in Budafok?
• Surgepricing in Budafok
• Bicycle restriction in Budafok

Budaörs 2

• How can I work in Budaörs?
• Unipatika Budaörs

Érd 2

• Where can I wait for tasks in Érd?
• Surgepricing in Érd

Szentendre 2

• Surgepricing in Szentendre
• Where can I wait for tasks in Szentendre?

Rákosmente 0

Dunakeszi 2

• How can I work in Dunakeszi?
• Surge pricing in Dunakeszi

Vecsés 1

• How can I work in Vecsés?

Budapest 5

• Surge pricing during peak hours
• Area specific payment rules in Budapest
• Where and how can I drop off my courier gears if I want to have a longer break in deliveries or I want to stop working?
• Budapest logistics settings
• Bicycle shops and services in Budapest and its surroundings

Pécs 4

• Pécs logistics
• Area specific payment rules in Pécs
• Surge pricing in Pécs
• How can I return / change my gear in Pécs?

Győr 3

• Győr logistics
• Surgepricing in Győr
• How can I return or change or my gear in Győr?

Debrecen 3

• Where can I wait for tasks in Debrecen?
• Surgepricing in Debrecen
• How can I return / change my gear in Debrecen?

Szeged 3

• Surgepricing in Szeged
• Where can i wait for tasks in Szeged?
• How can I return my gear in Szeged?

Székesfehérvár 3

• Where can I wait for tasks in Székesfehérvár?
• Surge pricing in Székesfehérvár
• How can I return my gear in Székesfehérvár?

Miskolc 3

• Surgepricing in Miskolc
• Where can I wait for tasks in Miskolc?
• How can I return / change my gear in Miskolc?

Szolnok 3

• Surgepricing in Szolnok
• Where can I wait for tasks in Szolnok?
• How can I return / change my gear in Szolnok?

Szentendre 0

Dunaújváros 3

• Surgepricing in Dunaújváros
• Where can I wait for tasks in Dunaújváros?
• How can I return / change my gear in Dunaújváros

Nyíregyháza 3

• Surgepricing in Nyíregyháza
• Where can I wait for tasks in Nyíregyháza?
• How can I return / change my gear in Nyíregyháza

Szombathely 3

• Surgepricing in Szombathely
• Where can I wait for tasks in Szombathely?
• How can I return / change my gear in Szombathely

Kecskemét 3

• Surgepricing in Kecskemét
• Where can I wait for tasks in Kecskemét?
• How can I return / change my gear in Kecskemét?

Veszprém 3

• Where can I wait for tasks in Veszprém?
• Surge pricing in Veszprém
• How can I return / change my gear in Veszprém?

Sopron 3

• Where can I wait for tasks in Sopron?
• Surge pricing in Sopron
• How can I return / change my gear in Sopron?

Tatabánya 2

• Where can I wait for tasks in Tatabánya?
• Surge pricing in Tatabánya

Békéscsaba 2

• Surge pricing in Békéscsaba
• Where can I wait for tasks in Békéscsaba?

Eger 2

• Surgepricing in Eger
• Where can I wait for tasks in Eger?

Kaposvár 2

• Surge pricing in Kaposvár
• Where can I wait for tasks in Sopron?