Payment model

Description of the elements of Wolt's payment model

Base fee
There is a base fee for each delivery when you do the dropoff. This includes getting to the restaurant, picking up food and delivering it on a base distance...
Fri, Feb 7, 2020 at 1:09 PM
Distance fee
If the straight line distance between the customer and the restaurant is more than the base distance included in the base fee, then there is a distance fee ...
Fri, Feb 7, 2020 at 1:12 PM
Guarantee
The following information only applies to selected cities and zones. You can read more about this on this page. Wolt prefers predictability. It's g...
Tue, Sep 7, 2021 at 12:40 PM
Tips
Customers have the opportunity to give tips within the app when they place an order. The tip will be visible 1 hour after  the completion of the task, so yo...
Wed, Feb 5, 2020 at 4:29 PM
Autumn bonus 2021
Between 16th of August and 31rd of December 2021, we are running an Autumn bonus. It goes as the following: In each city, there are 4 stages, and for ea...
Thu, Aug 12, 2021 at 1:54 PM